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Customer Support 

Need help with your booking? Have questions about your trip? At SewaTravel.com, we’re here to assist you every step of the way. Whether you're planning a new journey, need help with an existing reservation, or want to know more about our services, our dedicated customer support team is ready to help.

📞 Contact Us Directly

Mount Royal Holidays Pvt. Ltd.
7th Floor, B.K Complex, New-Baneshwor, Kathmandu, Nepal
(Opposite South Gate of BICC Bhawan)

Landline: +977-01-5913862

Mobile (WhatsApp/Viber): +977-9851410183

Email: info@sewatravel.com

Website: www.sewatravel.com

💬 Get Support For

✈️ Flight Bookings – Changes, cancellations, re-issuance

🏨 Hotel Reservations – Modifications, early check-in/late check-out requests

🧳 Tour Packages – Itinerary details, inclusions/exclusions, travel dates

🛂 Visa Assistance – Required documents, appointment support, status updates

🛡️ Travel Insurance – Coverage details, claim process

💳 Payments & Refunds – Transaction issues, refund tracking, invoice requests

⏰ Support Hours

Customer Support Hours

Monday to Friday: 10:00 AM – 6:00 PM (NST)

Saturday: 10:00 AM – 2:00 PM

Sunday & Public Holidays: Emergency support only

24/7 Emergency Travel Support Available
For urgent travel changes outside business hours (e.g. flight cancellations, missed connections), please contact us via WhatsApp/Viber at +977-9851410183.